Municipality of Kestrelmoor
Services for everyone who lives and works in Kestrelmoor.
Book an appointment, find the right office and read public notices. The main pages are also available in easy language and as videos in sign language.
Services people ask for most
Each service page says what to bring, what it costs and how long it takes.
Registering a new address
Tell us within two weeks after you move. Bring your identity card and the confirmation from your landlord.
Identity card and passport
Apply in person at the citizens' office. A new identity card is usually ready after three to four weeks.
Birth certificates
Order certificates from the registry office online, by post or at the counter.
Resident parking permits
Apply online if you live in a resident parking zone and your car is registered at your address.
Waste collection
Collection days for your street, bulky waste on request and the opening hours of the recycling yard.
Business registration
Register, change or close a trade online. The confirmation comes by post within a week.
Appointments
Book a time slot instead of waiting in line.
Choose the service, the office and a free time. The confirmation by email lists what to bring. If you cannot come, cancel with the link in the email so someone else can take the slot.
Booking works with a keyboard and a screen reader.
No email address? Call the service desk and we book the appointment for you.
Your visit in four steps
01
Check the service
Read what the service page asks you to bring. Most visits take less than fifteen minutes.
02
Book a time
Book online or by phone. Walk-in hours stay open for urgent cases.
03
Come to the office
Every office has a step-free entrance. Ask at the door if you need a hearing loop or help with a form.
04
Get your result
Documents are ready to collect or come by post. We tell you which when you book.
Service desk
Not sure who can help? Ask us first.
The central service desk answers questions about every service and passes your request on to the office in charge.
- Write to service@example.com
- Accessibility questions: accessibility@example.com
- Visit the town hall at 1 Market Square, Kestrelmoor